Elbow Tree

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  • Home
  • Our Team
  • Our Story
    • Our Story
    • Our Endorsements
    • Our Locations
    • Our Offices
    • Our Allies
    • Third Spaces
    • Our Collection
  • Our Approach
    • Christian Counseling
    • EMDR
    • Our Offerings
    • FAQ
  • Our Voice
  • Nuts & Bolts
    • Our Pricing
    • Our Communication Security
    • Contact Us
    • Counselor Login
  • New Page

Communication Security


Your confidentiality is of the utmost important to us. Outside of the counseling room, our communications can include telephone, video chatting, texting, email, snail mail, and online scheduling.  When communications are “secure”, it indicates that there are means in place, such as encryption, to keep things private.  Front to back end encryption means that the sender and receiver are both operating on a secure channel.

​Ask your particular counselor about opportunities we have for you to participate in secure video chatting, email and texting. Telephone conversations and online scheduling are not able to be secured at this time, so keep this in mind when choosing to utilize these means of communication.  

​It is Elbow Tree’s policy, in compliance with HIPAA, to not send a client’s PHI (protected health information) over unsecured channels.  This would include any “personally identifiable” health data.  If you, as a client, send your PHI to us, it will be unsecured unless we have pre-established a secure channel together.  ​
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St. Augustine Office
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​ST. AUGUSTINE OFFICE
​
 
38 South Dixie Highway
Saint Augustine, FL 32084​


JACKSONVILLE BEACH OFFICE
​ 408 4th Street North
Jacksonville Beach, FL 32250





​MAIN LINE • (904) 559-1944
EMAIL  • [email protected]

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Jacksonville Beach Office
*Elbow Tree Christian Counseling, LLC in St. Augustine and Jacksonville Beach is independently owned and operated. 

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